Question 1

How do I create an invitation?

Accepted Answer

Browse our template collection, choose a design you love, customize it with your event details, and send it to your guests — all in minutes.

Question 2

Is InviteDrop really free?

Accepted Answer

Yes, free to start. Every template and feature included — no ads, no coins, ever.

Question 3

What is your refund policy?

Accepted Answer

Event Passes are one-time purchases for a single event with no recurring charge — a subscription is never required to use InviteDrop. If something went wrong with a purchase or your event, email hello@invitedrop.com within 30 days of the purchase and a real person will review your request case-by-case. We do not issue automated refunds.

Question 4

Do I need an account to get started?

Accepted Answer

You can browse and preview templates without an account. Sign up free when you’re ready to create and send.

Question 5

What types of events can I create invitations for?

Accepted Answer

Weddings, birthdays, baby showers, graduations, holidays, dinner parties, and more. We have templates for every occasion.

Question 6

Can I customize colors and fonts?

Accepted Answer

Absolutely. Change colors, fonts, sizes, spacing, and more. Every template is fully customizable.

Question 7

Can I upload my own photos?

Accepted Answer

Yes! Upload photos to create personalized photo invitations. We support JPG, PNG, and PDF formats.

Question 8

What is the envelope animation?

Accepted Answer

Every invitation is wrapped in a beautiful digital envelope. Guests experience a cinematic opening — complete with sound effects and animations — before seeing your card.

Question 9

Can I add stickers and decorations?

Accepted Answer

Yes, choose from hundreds of stickers, upload your own images, and add custom text blocks anywhere on your card.

Question 10

How do guests receive invitations?

Accepted Answer

Send via email, text message, or share a link. Guests click to experience the envelope animation and view your invitation.

Question 11

Can I send to multiple guests at once?

Accepted Answer

Yes, add as many guests as you need and send to all of them at once. You can also schedule sends for a specific date and time.

Question 12

Will my invitation end up in spam?

Accepted Answer

We use industry-leading email infrastructure to maximize deliverability. Our invitations include proper authentication and rich previews.

Question 13

How does RSVP tracking work?

Accepted Answer

Track responses in real-time from your dashboard. See who’s attending, declined, or hasn’t responded yet.

Question 14

Can guests bring plus-ones?

Accepted Answer

You control plus-one limits per event. Guests can add their plus-ones when they RSVP.

Question 15

Can I set an RSVP deadline?

Accepted Answer

Yes, set a deadline and maximum capacity. RSVPs automatically close when your deadline passes or capacity is reached.

Question 16

Is my data safe?

Accepted Answer

We use bank-level encryption and never sell your personal information. Your guest lists and event details are private.

Question 17

Do you show ads on invitations?

Accepted Answer

Never. Your invitations are always clean and ad-free. We believe your special moments deserve better.

Question 18

Can I delete my account?

Accepted Answer

Yes, contact us and we’ll delete your account and all associated data.

Hilfe-Center

Getting Started

Designing Your Card

Sending & Delivery

RSVP & Guest Management

Account & Privacy

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